Have Any Questions?
If you cannot find an answer to your question, please reach out to me at karlynntrujillophotovideo@gmail.com and I will be happy to provide the answer!
FAQ
How soon should I book?
I recommend booking as soon as you have set a date! It is never too early to book. If you do not yet have a date for your event or session in mind, reach out to me and we can set one together! I am happy to be flexible. For most sessions, I do generally suggest booking 4-8 weeks out.
How do you deliver your photos and videos?
I deliver my high resolution photos through an online gallery (which will only be available for a set time, as I ask that you personally save them within the time set of availability). I am more than willing to be flexible on the delivery method of choice based on preference, but it must be discussed prior to the booking. I do recommend printing your photos to have physically available and saving your video in a secure place. There is no limit on how many images my clients get back but it can be anywhere from 50+ edited images. There is no limit on the length of the video my clients get back but it will always be at least 30 seconds. My clients almost always end up with more photos or longer videos than promised, as I truly want to give you the most of what I have got. The quantity and length also depends on the duration of the shoot and productivity during the time.
Can we see a full gallery of yours?
Yes!! I would love to show you a gallery of mine! Feel free to ask to see one when you get in contact with me.
What is your turn around time?
My turn around time for smaller shoots will usually range from 1-3 weeks and for larger shoots it can be from 4-6 weeks. It truly depends on how busy the season is and the amount of images I take. The same follows for videos. I will be sure to put it in the contract when you book with me, the turn around time for each or both. I would rather under promise and over deliver!
Where will we go for the session?
I have put together a growing list of exclusive locations for my clients to choose from, which will be released to clients after the deposit has been paid. However, this does not mean you must do sessions at these places, it is primarily for recommendation. I am open to locations you have in mind, I only ask that they are disclosed prior to booking with me.
Do you shoot from a shot list?
I do not. I want my clients to have a unique experience and a unique product. I always try to be as creative as I can with each shoot I do. I want each client to really feel like their own story was captured and made specifically for them!
How do I book you?
I ask that you start by filling out the contact page and then we can set up a time to discuss details/get you booked! I do require a deposit on sessions and a signed contract. Dates are not guaranteed and bookings are handled on a first come first serve basis.
Do we get rights to our photos and videos?
Yes! All sessions include the rights to the images and videos for both me and the clients. Meaning, you can download, print, and post them where you wish. I simply ask that you do not further edit/put filters on the images/videos.
Do you give out raw photos?
No. I work to deliver my images to stay true to my style and my images are a representation of my work.
Do you offer payment plans?
Yes! Payments can be broken into three deadlines: 25% to book, 25% at the halfway point, and 50% due one week before the date of the event/shoot. Payments can be broken into 50% at booking and the other 50% day of, or full upfront.
Do you travel?
I love to travel! I am always excited to take on new locations to shoot at! Sessions further than 1 hour away from me will be charged a travel fee. This fee will depend on the distance, time of year, and location. Some things that may need to be realistically included are, a one night hotel stay and a meal allowance. For out-of-state/out-of-country session, a custom quote will be provided ahead of booking.
What if we do not know what to wear?
I would be happy to help! Another one of my passions is fashion and I would love to give you my input/ideas based on what you are looking for. I am happy to create a guide for you to give you a better idea of what might look best for your session.